1. Scope
This Privacy Policy explains how Signature Incorporation (“we”, “us”, “our”) collects, uses, discloses, and protects information when you use the SignPOS mobile application (“App”).
2. Information We Collect
- Account & Contact Data: name, email, phone, business details.
- Business Content: billing, sales, inventory and related records you add to the App.
- Device & Usage Data: app version, device model, OS, crash logs, diagnostics, IP address, and in‑app activity.
- Optional Permissions: camera (barcode scan), storage (exports), notifications (alerts), network access (sync). You can revoke permissions in your device settings.
3. How We Use Data
- Operate, maintain, and improve the App and its features.
- Authenticate users, secure accounts, and prevent abuse.
- Provide customer support and important service communications.
- Generate anonymized statistics to improve performance and reliability.
- Comply with legal obligations and enforce our Terms.
4. Sharing & Disclosure
- We do not sell personal information.
- We share data with service providers (e.g., cloud hosting, analytics, payments, push notifications) under contracts that restrict use to providing services to us.
- We may disclose information if required by law or to protect rights, safety, and security.
5. Data Retention
We retain personal and business data for as long as your account is active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion by contacting us.
6. Security
We use administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure.
7. Your Rights
Depending on your jurisdiction (e.g., GDPR/EEA, UK GDPR, CCPA), you may have rights to access, rectify, erase, port, or restrict processing of your personal data, and to object or withdraw consent. Contact us to exercise rights.
8. Children
The App is not directed to children under 13, and we do not knowingly collect their data. If you believe a child provided data, contact us to delete it.
9. International Transfers
Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards.
10. App Permissions Disclosure
- Camera: to scan barcodes/QR codes for products (optional).
- Photos/Storage: to export/import reports and backups (optional).
- Notifications: to send transactional alerts and updates (optional; you can manage in device settings).
- Network: to sync data and authenticate (required for online features).
- Location (if used): not collected by default; if ever required for specific features, it will be clearly requested in‑app with purpose and opt‑in.
11. Third‑Party Services
The App may use third‑party tools such as Google Play services, Firebase (analytics, crash reporting, messaging), or Apple services. Their privacy practices are governed by their policies.
12. Your Choices
- Update your account details within the App (if available) or contact us.
- Control permissions in your device settings.
- Opt‑out of marketing messages by using the unsubscribe link or contacting us.
13. Changes to This Policy
We may modify this Privacy Policy. Material changes will be notified in‑app or on our website, with the effective date updated above.
14. Contact
Email [email protected] or call +91 9061015664.+91 9943878605. Address: CM Mathew Brother's Arcade, Vikas Nagar Housing Colony, West Nadakkave, Chakkorathukulam, Kozhikode, Kerala 673011.